Crossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photo
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From76US$ /night
Check-in
27Apr2026Select date
Check-out
28Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

440 Parkway, Gatlinburg, Tennessee, United States
-
Near Great Smoky Mountains National Park
Great
8.4
8.2
/10
3.7
3.6
/5

Amenities

Crossroads Inn & Suites offers a complimentary hot and fresh continental breakfast served daily from 7:30 am to 10:00 am. Guests can take advantage of the outdoor seasonal pool, complete with a splash pool for families seeking a fun experience. Additional amenities include guest laundry facilities and easy access to vending machines for snacks and drinks.

Rooms

Recently refreshed accommodation options include varieties such as the One King Bed Jacuzzi Suite, featuring a seasonal fireplace and a relaxing jacuzzi tub. Family travelers can choose the Two Bedroom Family Suite, equipped with a large full kitchen and a living area with a flat-panel cable TV. All rooms come equipped with a refrigerator, microwave, and electronic door entry for convenience.

Location

The hotel is situated in downtown Gatlinburg, directly on the Gatlinburg Trolley Route for easy transportation. Local attractions such as the Gatlinburg SkyLift Park and the Ripley's Aquarium of the Smokies are within walking distance, making it simple to explore the area. Renowned for its proximity to the Great Smoky Mountains National Park, the location allows for easy access to stunning natural vistas.

Family-Friendliness

Children and families will enjoy the outdoor seasonal pool, which includes a dedicated splash pool area. The hotel is also within walking distance of various attractions suitable for younger guests, like the Anakeesta theme park. Each room type is designed to accommodate families, offering conveniences like kitchen areas and ample space.

Dining

Crossroads Inn & Suites provides a complimentary continental breakfast that includes a variety of options ranging from baked goods to fresh fruits and hot sausage. The breakfast is served in a designated area designed for comfort and convenience. Nearby dining options are plentiful, offering a range of cuisines within walking distance.

Highlights

Location: Downtown Gatlinburg, walking distance to attractions

Rooms: One King Bed Jacuzzi Suite with fireplace

Amenities: Outdoor seasonal pool including a splash pool

Dining: Complimentary continental breakfast with varied options

“While the location allows for easy exploration, reports of inconsistent room quality and billing practices give me pause. Claims regarding cleanliness and the upkeep of rooms are also worrying. For those prioritizing budget and location, it may suffice, but be aware of potential drawbacks.”
Hotel logo
Olivia SmithEditor-in-Chief at Cheaphotels
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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
King Suite seasonal fireplace
2 persons
305 sq. feet 
1 King-size bed
Shower
Fireplace
Queen Room Two Queen Beds
4 persons
280 sq. feet 
2 King Size Beds
Shower
Heating
One King Bed Jacuzzi
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
15 sq. feet 
1 King-size bed
Shower
Fireplace
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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping
  • Laundry

Business

  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Saltwater pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Sun loungers
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Crossroads Inn & Suites Location

440 Parkway, Gatlinburg, Tennessee, United States
Map view
440 Parkway, Gatlinburg, Tennessee, United States
Nearby
379 Parkway
Tsali Monument
900 ft
631 Parkway
Guinness World Records Adventure
1600 ft
National Park
Great Smoky Mountains National Park
3600 ft
576 Parkway At the intersection of the parkway 441 & 321
Historic Ogle Log Cabin
1200 ft
519 Parkway
Doc Collier Moonshine Distillery
600 ft
386 Parkway Located one block before traffic light #3
Rowdy Bear Mountain
700 ft
623 Parkway
Ripley's Marvelous Mirror Maze
1500 ft
Restaurants
Donut Friar
2100 ft
634 Parkway Ste 15 The Village
Pearls Pie in the Sky
1600 ft
576 Parkway Anakeesta
Anakeesta Smokehouse Southern BBQ
1600 ft
576 Parkway
Baskin Robbins Ice Cream & Yogurt
1600 ft
604 Parkway
New York Pizza & Pasta
1800 ft
611 Parkway Mountain Mall
Parton's Deli
3.2 mi
332 Parkway
Tennessee Jed's
1900 ft
631 Parkway Suite a8
Heavenly Delights Cafe & Bakery
2000 ft
631 Parkway Suite Baskins Square
Ben & Jerry's
2000 ft
638 Parkway
Coffee and Company
2100 ft
634 Parkway Ste 13
The Village Cafe & Creamery
2000 ft
634 Parkway Shop #17
Fannie Farkle's
2200 ft
656 Parkway
Explore Gatlinburg
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Ripley's Aquarium of the Smokies
Ripley's Aquarium of the Smokies
14 minutes walking
Home to thousands of marine animals, this aquarium offers interactive exhibits and an underwater tunnel for close-up views.
The Gatlinburg Space Needle
15 minutes walking
This iconic observation tower provides breathtaking panoramic views of the Smoky Mountains from its observation deck.
Great Smoky Mountains National Park
Great Smoky Mountains National Park
14 minutes walking
America's most visited national park boasts stunning trails, diverse wildlife, and beautiful landscapes to explore.
Guinness World Records Adventure
Guinness World Records Adventure
10 minutes walking
An engaging attraction featuring interactive exhibits highlighting an array of world records for fun and education.
Ober Gatlinburg Ski Resort
5 minutes drive
A winter haven for thrill-seekers offering skiing, snowboarding, and tubing, complete with breathtaking mountain views.
Great Smoky Mountains Hiking
14 minutes walking
Breathtaking hiking trails through lush landscapes, ideal for relaxing walks or challenging treks for all skill levels.
Anakeesta Smokehouse Southern BBQ
Anakeesta Smokehouse Southern BBQ
6 minutes walking
A casual dining spot offering smoked meats and traditional Southern sides in a cozy mountain lodge setting.
Donut Friar
Donut Friar
8 minutes walking
Renowned for its delicious, fresh donuts and warm atmosphere, perfect for satisfying sweet cravings any time of day.
Sweet Fanny Adams Theatre
Sweet Fanny Adams Theatre
14 minutes walking
A unique venue featuring live musical comedies in a cozy setting, offering family-friendly performances year-round.
Gatlinburg Convention Center
Gatlinburg Convention Center
15 minutes walking
Host to various events and exhibitions, offering a vibrant atmosphere for both business travelers and guests.
Getting around town
City Centre
Gatlinburg3 min  ·  700 ft
Airports
McGhee Tyson (TYS)116 min  ·  48.0 mi
Asheville Regional (AVL)205 min  ·  84.9 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Crossroads Inn & Suites guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
66
Former name
Best Western Crossroads Inn

Reviews and Ratings

What past guests shared about their stay
Review score
Based on 1170 verified reviews
8.3/10
Great
81%
Recommend
Breakfast
8.8/10
Cleanliness
8.4/10
Comfort
8.5/10
Facilities
8.2/10
Free Wi-Fi
9.1/10
Location
9.2/10
Paid Wi-Fi
7.7/10
Staff
8.7/10
Value for money
8.5/10
Pros
Easy walk
Adjoining rooms
Breakfast
Cons
Toilet issues
Trip hazard
Dirty floors
Guest reviews
based on 2097 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Crossroads Inn & Suites
What are the check-in and check-out times at Crossroads Inn & Suites?
Check-in is at 16:00 and check-out is by 11:00.
How far is Crossroads Inn & Suites from the Great Smoky Mountains National Park?
The hotel is located 2 km from the Great Smoky Mountains National Park.
Is parking available at Crossroads Inn & Suites?
Free private parking is available on-site, but reservations are needed.
What room amenities can guests expect at Crossroads Inn & Suites?
Rooms are equipped with flat-screen TVs, microwaves, refrigerators, air conditioning, and free Wi-Fi.
What dining options are available near Crossroads Inn & Suites?
Nearby restaurants include Giovanni's (0.5 km), License to Chill Bar (0.5 km), and El Sonador Mexican Restaurant and Grill (0.5 km).
What recreational facilities does Crossroads Inn & Suites offer?
Guests can enjoy a large seasonal outdoor pool and a fitness center.
Is breakfast included at Crossroads Inn & Suites?
The hotel provides a grab-and-go breakfast for guests each morning.
Are there any activities for children at Crossroads Inn & Suites?
Children can enjoy the outdoor pool and the nearby attractions in Gatlinburg.
What languages do the staff speak at Crossroads Inn & Suites?
The staff speaks English.
How far is Crossroads Inn & Suites from McGhee Tyson Airport?
The hotel is 75 km from McGhee Tyson Airport.
Are there any nearby historical sites to visit from Crossroads Inn & Suites?
Notable nearby sites include the life-size depictions at Christ in the Smokies Museum and Gardens, which is approximately 2 km away.
What is the closest landmark to Crossroads Inn & Suites?
The hotel is a short walk from the attractions of downtown Gatlinburg.

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Check-in
27Apr2026Select date
Check-out
28Apr2026Select date
Rooms and Guests2 Guests, 1 Room