Crossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photo

CROSSROADS INN & SUITES, Gatlinburg

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From$76 /night
Check-in
14Sept
Check-out
15Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

440 Parkway, Gatlinburg
-
Near Great Smoky Mountains National Park
Great
8.3
8.2
/10
3.8
3.6
/5

2-star centrally located getaway in Gatlinburg

Amenities

Crossroads Inn & Suites offers a complimentary hot and fresh continental breakfast served daily from 7:30 am to 10:00 am. Guests can take advantage of the outdoor seasonal pool, complete with a splash pool for families seeking a fun experience. Additional amenities include guest laundry facilities and easy access to vending machines for snacks and drinks.

Rooms

Recently refreshed accommodation options include varieties such as the One King Bed Jacuzzi Suite, featuring a seasonal fireplace and a relaxing jacuzzi tub. Family travelers can choose the Two Bedroom Family Suite, equipped with a large full kitchen and a living area with a flat-panel cable TV. All rooms come equipped with a refrigerator, microwave, and electronic door entry for convenience.

Location

The hotel is situated in downtown Gatlinburg, directly on the Gatlinburg Trolley Route for easy transportation. Local attractions such as the Gatlinburg SkyLift Park and the Ripley's Aquarium of the Smokies are within walking distance, making it simple to explore the area. Renowned for its proximity to the Great Smoky Mountains National Park, the location allows for easy access to stunning natural vistas.

Family-Friendliness

Children and families will enjoy the outdoor seasonal pool, which includes a dedicated splash pool area. The hotel is also within walking distance of various attractions suitable for younger guests, like the Anakeesta theme park. Each room type is designed to accommodate families, offering conveniences like kitchen areas and ample space.

Dining

Crossroads Inn & Suites provides a complimentary continental breakfast that includes a variety of options ranging from baked goods to fresh fruits and hot sausage. The breakfast is served in a designated area designed for comfort and convenience. Nearby dining options are plentiful, offering a range of cuisines within walking distance.

Highlights

Location: Downtown Gatlinburg, walking distance to attractions

Rooms: One King Bed Jacuzzi Suite with fireplace

Amenities: Outdoor seasonal pool including a splash pool

Dining: Complimentary continental breakfast with varied options

“While the location allows for easy exploration, reports of inconsistent room quality and billing practices give me pause. Claims regarding cleanliness and the upkeep of rooms are also worrying. For those prioritizing budget and location, it may suffice, but be aware of potential drawbacks.”
Hotel logo
Olivia SmithEditor-in-Chief at Cheaphotels

Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
  • King Suite seasonal fireplace
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Queen Room Two Queen Beds
    4 persons
    26 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
  • One King Bed Jacuzzi
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Room rates & availability calendar

See the best prices and book your dates today!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out

Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Private parking is possible on site for free.

Services

  • Housekeeping
  • Laundry

Business

  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Saltwater pool
  • Seasonal outdoor pool
  • Sun loungers
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Crossroads Inn & Suites Location

440 Parkway, Gatlinburg
Explore Gatlinburg
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ripley's Aquarium of the Smokies
Ripley's Aquarium of the Smokies
14 minutes walking
Home to thousands of marine animals, this aquarium offers interactive exhibits and an underwater tunnel for close-up views.
The Gatlinburg Space Needle
15 minutes walking
This iconic observation tower provides breathtaking panoramic views of the Smoky Mountains from its observation deck.
Great Smoky Mountains National Park
Great Smoky Mountains National Park
14 minutes walking
America's most visited national park boasts stunning trails, diverse wildlife, and beautiful landscapes to explore.
Guinness World Records Adventure
Guinness World Records Adventure
10 minutes walking
An engaging attraction featuring interactive exhibits highlighting an array of world records for fun and education.
Ober Gatlinburg Ski Resort
5 minutes drive
A winter haven for thrill-seekers offering skiing, snowboarding, and tubing, complete with breathtaking mountain views.
Great Smoky Mountains Hiking
14 minutes walking
Breathtaking hiking trails through lush landscapes, ideal for relaxing walks or challenging treks for all skill levels.
Anakeesta Smokehouse Southern BBQ
6 minutes walking
A casual dining spot offering smoked meats and traditional Southern sides in a cozy mountain lodge setting.
Donut Friar
8 minutes walking
Renowned for its delicious, fresh donuts and warm atmosphere, perfect for satisfying sweet cravings any time of day.
Sweet Fanny Adams Theatre
Sweet Fanny Adams Theatre
14 minutes walking
A unique venue featuring live musical comedies in a cozy setting, offering family-friendly performances year-round.
Gatlinburg Convention Center
Gatlinburg Convention Center
15 minutes walking
Host to various events and exhibitions, offering a vibrant atmosphere for both business travelers and guests.
Getting around town
  • City Centre
    Gatlinburg 3 min  ·  700 ft
  • Airports
    McGhee Tyson (TYS) 116 min  ·  48.0 mi
    Asheville Regional (AVL) 205 min  ·  84.9 mi
Looking for early-bird discounts?
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Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
66
Former name
Best Western Crossroads Inn

Reviews and Ratings

What past guests shared about their stay
Review score
Based on 1094 verified reviews
8.2 /10
Great
81 %
Recommend
Breakfast
8.9/10
Cleanliness
8.4/10
Comfort
8.4/10
Facilities
8.2/10
Free WiFi
8.3/10
Location
9.2/10
Paid Wi-Fi
7.4/10
Staff
8.7/10
Value for money
8.5/10
Pros
Easy walk
Adjoining rooms
Breakfast
Cons
Toilet issues
Trip hazard
Dirty floors
Guest reviews
based on 1626 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Crossroads Inn & Suites
What are the check-in and check-out times at Crossroads Inn & Suites?
Check-in is at 16:00 and check-out is by 11:00.
How far is Crossroads Inn & Suites from the Great Smoky Mountains National Park?
The hotel is located 2 km from the Great Smoky Mountains National Park.
Is parking available at Crossroads Inn & Suites?
Free private parking is available on-site, but reservations are needed.
What room amenities can guests expect at Crossroads Inn & Suites?
Rooms are equipped with flat-screen TVs, microwaves, refrigerators, air conditioning, and free Wi-Fi.
What dining options are available near Crossroads Inn & Suites?
Nearby restaurants include Giovanni's (0.5 km), License to Chill Bar (0.5 km), and El Sonador Mexican Restaurant and Grill (0.5 km).
What recreational facilities does Crossroads Inn & Suites offer?
Guests can enjoy a large seasonal outdoor pool and a fitness center.
Is breakfast included at Crossroads Inn & Suites?
The hotel provides a grab-and-go breakfast for guests each morning.
Are there any activities for children at Crossroads Inn & Suites?
Children can enjoy the outdoor pool and the nearby attractions in Gatlinburg.
What languages do the staff speak at Crossroads Inn & Suites?
The staff speaks English.
How far is Crossroads Inn & Suites from McGhee Tyson Airport?
The hotel is 75 km from McGhee Tyson Airport.
Are there any nearby historical sites to visit from Crossroads Inn & Suites?
Notable nearby sites include the life-size depictions at Christ in the Smokies Museum and Gardens, which is approximately 2 km away.
What is the closest landmark to Crossroads Inn & Suites?
The hotel is a short walk from the attractions of downtown Gatlinburg.

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